Privacy Policy

Privacy Policy

JMB Draft & Design is dedicated to delivering high-quality services, and this policy outlines our commitment to managing your Personal Information responsibly.

We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). These principles govern how we collect, use, disclose, store, protect, and dispose of your Personal Information. You can view the Australian Privacy Principles on the Office of the Australian Information Commissioner’s website at https://www.oaic.gov.au/.

What is Personal Information and Why Do We Collect It?

Personal Information refers to data that identifies an individual. This includes details such as names, addresses, email addresses, and phone numbers.

We collect Personal Information through various channels such as correspondence, phone calls, emails, our website www.jmbdraftdesign.com.au, media, publications, publicly available sources, cookies, and third parties. Please note, we do not endorse or guarantee the privacy practices of third parties linked from our website.

The primary purpose for collecting your Personal Information is to provide our services, communicate with clients, and conduct marketing activities. We may also use your information for secondary purposes that are closely related to the primary purpose, provided that such use or disclosure is reasonably expected. You can opt out of our marketing communications at any time by notifying us in writing.

When collecting Personal Information, we will, where appropriate and feasible, inform you of the reasons for the collection and how we intend to use it.

Sensitive Information

Under the Privacy Act, Sensitive Information includes details about an individual's racial or ethnic background, political opinions, affiliations, religious or philosophical beliefs, union memberships, criminal records, or health information.

We will handle Sensitive Information only for:

• The primary purpose for which it was collected
• A secondary purpose closely related to the primary purpose
• With your consent, or as required or permitted by law.
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Third Parties

Whenever possible and practical, we will collect Personal Information directly from you. However, there may be instances where we receive information from third parties. In such cases, we will take reasonable steps to inform you about the third-party source of your information.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following circumstances:

• To third parties with your consent
• When required or authorized by law.
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Security of Personal Information

We store your Personal Information securely to protect it from misuse, loss, unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purposes for which it was collected, we will take reasonable steps to destroy or de-identify it. However, most Personal Information will be retained in client files for a minimum of 7 years.

Access to Your Personal Information

You have the right to access and update your Personal Information, subject to certain exceptions. To request access, please contact us in writing.

We do not charge for access requests but may impose an administrative fee for providing a copy of your Personal Information. We may also require identification before releasing the information to ensure its security.

Maintaining the Quality of Your Personal Information

We strive to keep your Personal Information accurate, complete, and current. If you find that any information we hold is incorrect or outdated, please notify us as soon as possible so that we can update our records and continue to provide quality services.

Policy Updates

This Privacy Policy may be updated periodically and will be available on our website.

Privacy Policy Complaints and Enquiries

For any questions or complaints regarding our Privacy Policy, please contact us at: jadonb@jmbdraftdesign.com.au